Contact Information
We welcome your comments or complaints and urge you to contact us with your thoughts and opinions. For comments or information about routes and service, you can reach HRT Customer Service in the following
ways:
Route and Schedule Information
Call: (757) 222-6100
Hours: 7:30am – 9pm (M-F); 7am – 9pm (Sat); 9am – 5pm (Sun); and 9am – 4pm (Holidays)
Compliments and Complaints
Call: (757) 222-6036
Write: Hampton Roads Transit
Attention Customer Service
3400 Victoria Blvd.
Hampton, VA 23661
Media and Press Inquiries
Call: Tom Holden, Public Affairs Manager (757) 222-6183
E-Mail: tholden@hrtransit.org
Customer Support Form
FOIA Policy
FOIA Policy As a political subdivision of the Commonwealth of Virginia, Hampton Roads Transit is a public agency that strives to keep the public informed about its work. The Virginia Freedom of Information Act is an important tool for citizens to obtain information about the affairs of government. HRT’s policy, which is based on one developed by the Virginia Attorney General’s office, is listed here. It spells out in clear language how the law works and what your rights and responsibilities are, as well as those of HRT. If you want information about HRT, try calling first. Usually, you can get what you want that way. But there is always the freedom of information act. Click here to view the FOIA Policy (pdf)
Help keep HRT informed about issues affecting our customers by joining the Transit Riders Advisory Committee (TRAC). Click here for more information
For comments or information about this website, contact: webmaster @ Hampton Roads Transit